©2016 by La Classe.

Hospitality or Emotion?

"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel". Maya Angelou

Having large experience in the Hotellerie sector today we offer our Welcoming techniques trainings to the wide range of professionals. 

Who may need a hospitality reception training? Everyone who is facing the client, person, via telephone or even the Internet. 

The participants of training sessions receive structured knowledge, come to a new level of thinking and development.
Professionals receive motivational support and confidence in their knowledge and abilities.