©2016 by La Classe.

Our services

  • Private Palace Personnel Tuning

    Building Bespoke Hospitality Standard, Staff Education from A to Z, Le...

    98 hr

    €68000

  • Accueil en entreprise

    Améliorer la qualité de l'accueil en entreprise

    7 hr

    €1440

  • Cross Culture in Business 2 days

    Gaining Competitive Edge

    14 hr

    €2880

  • Introduction to Cross-culture - online

    Cross culture in all it's shadows across countries

    3 hr

    €450

  • Russian World - online

    Russian Client Welcoming

    2 hr 30 min

    €450

  • Chinese World - online

    Chinese Client Welcoming

    2 hr 30 min

    €450

  • Formation des Ventes

    Formation en vente personnalisée, service à la clientèle et communicat...

    7 hr

    €1440

  • Client orientation and customer care

    7 hr

    €1440

  • Food and Beverage Service Knowledge

    7 hr

    €1440

  • Conflict Management

    4 hr

    €880

  • Correspondance Block - Online

    2 hr 30 min

    €350

  • Embrace the Changes Senior's Motivation

    PAY ATTENTION TO THE OLDER GENERATION.

    2 hr 30 min

    €650

  • Art of public speaking and stage perform

    3 hr 30 min

    €450

  • Le Savoir-Vivre Monègasque

    7 hr

    €800

  • Этикет Монако - частные сессии

    Все нюансы и тонкости, которые необходимо знать, проживая в Княжестве

    7 hr

    €800

 

Online opportunities

Online seminars

Russian Client Welcoming

Why do they get rude that fast? Why are they never happy? How to approach them in the shop? Do they need help or not? Why don't they adopt the behaviour when abroad? 
These questions are caused by a simple misunderstanding. 
Russians say: What's good for a Russian can kill a German.

Asian Client Welcoming

"We don't understand them"

"They don't show their emotions"

In fact, they do. But it is also truth that some Asian nationalities prefer not to show their dissapointment directly. But as you probably know, they will return home and write you quite a concrete dissatisfaction letter. 

How to avoid this embarassment? How not to loose face?

These questions and your particular ones are widely discussed during this class.

Cross-cultural introduction

Cross-culture helps to do business more effectively. 
70% of failure in the international business enviroment were caused by a cross-cultural misunderstandings.
Train your people now.