Intercultural Distinctions of Small Talk
Small talk is always an opportunity for success. When two people meet and enter into their first verbal contact, they usually quickly determ
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- 2 min
Welcoming and Guidance: The Client-Vendor Etiquette in the Professional World
The vendor takes care of the client, ensuring their well-being and safety, similar to the adult-child relationship. Thus, when a client visi
- 1 min
Monaco Economic Board Fuels Intercultural Business Savoir-Faire with La Classe
This initiative by MEB is a testament to Monaco’s commitment to fostering a global business mindset among its leaders.
- 3 min
Bridging Cultural Gaps: The Journey of Empathetic Understanding
There are times when we deem certain behaviors meaningless. Overcoming irritation in such situations is notably challenging. Is it possible
- 2 min
The Timeless Harmony of Tradition and Modernity: The Ritz London's Dress Code
Take a moment to observe the clientele at The Crillon in Paris or The Ritz in London during breakfast; their poise and elegance are...
- 3 min
The Art of Waiting: When Anticipation Becomes a Luxury Experience
The professional had created high expectations with a polished presentation but disappointed the client with a too-short wait time.
- 3 min
The Importance of Sustainability in Luxury Hospitality. 10 Best Practices to Implement Now
How hotels, restaurants, and other hospitality businesses can become more sustainable, from reducing waste to using eco-friendly products an
- 3 min
Manners for the Modern School: How La Classe's Training Can Help to Navigate Today's Challenges
manners are a sign of respect and courtesy, they facilitate communication and networking, they help to navigate different cultures and situa
- 4 min
The Evolution of Luxury: How the Concept of Luxury Has Changed Over Time
In recent years, the concept of luxury has continued to evolve, and several new trends have emerged in the luxury industry.
- 3 min
Enhancing Customer Satisfaction through Intercultural Hospitality Training
Elevate Your Hospitality Career with Intercultural Training
Become a Cultural Ambassador in the Hospitality Industry
- 4 min
Conference: red line between fighting for diversity and preserving national cultures?
Characteristic features of the global transformations of modern humanity are the emergence of contemporary values and guidelines. We can na
- 2 min
What should we know about Ukrainian Culture?
Ukrainians are highly collectivistic, and you will see many lively examples in the interview. Relationships are crucial in obtaining inform
- 2 min
Imperial Family in the Loss of Face scandal.
Kei Komuro's (husband) single mother was involved in an unresolved financial dispute. Just a few months after he and princess Mako announced
- 1 min
Future stars of Hospitality
We’ve been honoured to held training sessions on the principle of free registration of BTS MHR students, as well as students in the STHR tec
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